Frequently Asked Questions
Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at (330) 821-0397.
- What are the Hospital hours?
Monday, Wednesday, Thursday, and Friday from 8:00 a.m - 5:00 p.m., The hospital is closed on Tuesday, Saturday, and Sunday.
- Do I need to have an appointment?
Yes, patients are seen by appointment only.
- What forms of payment do you accept?
Cash, Care Credit, Discover, Mastercard, Scratchpay, and Visa
- Can I make payments?
Payment is required in full at the time of service.
- At what age can I have my pet spayed or neutered?
Spaying or neutering can be done at approximately six months of age. Your pet is given an examination prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations, a heartworm test is required at the time of surgery (for cats, a feline leukemia/aids test is required). Also a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.
- What is the pre-anesthetic blood screening?
This is a blood test that is run here in the clinic prior to surgery. It tests the organ functions and blood counts of your pet. The pre-anesthetic blood screening is done to assure safety during surgery.
- How long do the sutures stay in after my pet's surgery?
Procedures involving sutures require them to be removed in 14 days following the surgery.
- Is it a good idea to let my pet have at least one litter?
No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having your pet spayed or neutered. These advantages include decreasing the changes of breast tumors later in life, eliminating the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spray and marking, and also decreases the surplus of unwanted puppies and kittens.
- Do you do boarding?
No, we do not offering boarding/kennel services here.